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cost. Over the years, there have been many circumstances where Broadway theatres have processed refunds for special circumstances. Note that this DOES NOT APPLY TO PREMIUM SEAT ORDERS, GIFT CARD REDEMPTIONS, TICKETS OBTAINED FROM OUR PRIVATE TICKET INVENTORY OR TO ORDERS PLACED WITHIN 48 HRS OF THE PERFORMANCE DATE & TIME. Last updated and effective as of September 1 . Tickets for all Saturday and Sunday performances must be picked up by 4:00pm EST on the Thursday prior to that weekend's performances. 8. Telecharge, which is dubbed the official ticketing site for. It includes the following events: Half Marathon and 10K. For more information about refunds and exchanges, click here. This policy will provide flexibility in the event a guest may be unable to attend a show due to illness, travel restrictions, or any other circumstances. Sales of the following items are final and may not be returned: Used Toilet Parts and Accessories. Refunds are only available for tickets purchased directly through Broadway in Atlanta and the Fox Theatre. As a result of COVID-19, Nederlander is implementing an exchange and refund policy for guests of all of its venues in NYC. NO refunds will be given after this date. These are subject to change. These are subject to change. Telecharge will issue automatic refunds for tickets purchased to shows between March 12 and April 12. Refunds: Buy now for any performance through January 17, 2022, and you can either refund your tickets or exchange into any other date, until two hours before the performance. Ticket holders who do not comply with venue policies cannot be admitted. Registered office: Studio 10, The Old Forge, Hoults Yard, Walker Road, Newcastle Upon Tyne, NE6 1AB. New York Official Site. BROADWAY.COM'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. As public health conditions and the State's guidance for performing arts and live entertainment changes, the theatre will remain flexible and adapt to applicable health protocols, such as face coverings, health screening, enhanced air filtration and ventilation, and rigorous cleaning and disinfection. *Due to COVID restrictions, the first few rows of seats at some of their venues are not currently for sale. "Those holding tickets for performances through June 7, 2020 will receive an email from their point of purchase with information regarding exchanges or refunds," the Broadway League's . When you request an exchange or a refund, the request will be approved with no questions asked and no additional service fees assessed provided the request meets the terms and conditions outlined herein. Contact Ticketmaster By Email, Broadway shows that appear at the Studio 54 Theatre and the American Airlines Theatre are processed through the Roundabout Theatre Company. To receive the same customer service and avoid the elevator music, email us any questions or inquiries to boxoffice@toledo.org. Arizona Broadway Theatre (ABT) features professional Broadway productions with national and local performers and casts. CAROUSEL: THE COMPLETE BOOK AND LYRICS OF THE BROADWAY MUSICAL Refunds: Buy tickets for DIANA THE MUSICAL now through January 17, 2022, and you can either refund or exchange your tickets for any other date up until two hours before the performance. Your refund should post to your account within 30 business days of your request. As always, the best source of up-to-date information about your event is in your Ticketmaster account, and our Purchase Policy details the policies applicable to events that have been canceled, postponed, rescheduled, […] Proof of Vaccines And Masks Required Read Story, Broadway Ticket Refunds and Show Cancellations - Guide To Getting Broadway Tickets Refunded. News + special offers for Broadway's Return, Broadway is officially back! Refunds: Buy tickets for CHICAGO now for any performance through January 17, 2022, and you can either exchange or refund your tickets into any other date until two hours before the performance. COVID Policy: Among many enhancements, they have now upgraded all of their auditorium ventilation systems with MERV 13 filters, created a contactless experience for guests entering the theatre, and established rigorous cleaning and sanitation protocols. Something the ticket agency isn't officially allowed to do because of their 'no refund' policies. HAMILTON is the story of America then, told by America now. If for any reason you are not satisfied with your online purchase and wish to return it within 60 days, we will gladly accept your unworn merchandise for a full refund in the original form of payment provided you have your shipping invoice as well as the original box. If you provide any information that is untrue, inaccurate, not current or incomplete, or Broadway.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Broadway.com has the right to suspend or terminate your account and refuse any and all current or future use of the Broadway Site and/or the Broadway Service (or any portion thereof). Reseller Notice: Broadway.com is for the secondary sale of tickets, and the price of a ticket we offer for sale may exceed the established price of the ticket. Reseller Notice: Broadway.com is for the secondary sale of tickets, and the price of a ticket we offer for sale may exceed the established price of the ticket.See below for certain refund . Please review your order information carefully before you complete your purchase and ensure the show name, performance date/time, number off tickets and seating section are listed correctly. Our return plan was created with the health and safety of our theatre employees, production staff, cast, and audience members always at the forefront. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Ticket holders who do not comply with venue policies cannot be admitted. They further reserve the right to refuse entry to any person that refuses to comply with their safety protocols. This policy will provide flexibility in the event a guest may be unable to attend a show due to illness, travel restrictions, or any other circumstances. Refunds: If you are not feeling well, they encourage you to stay home and not attend the Event. For rescheduled shows, StubHub will inform customers of the new date and . Subject to the refund conditions below, Broadway.com will provide a full refund of the amount paid by the purchaser (including, except as set forth below, all fees, regardless of how characterized) if any of the following occurs: (a) the event to which such ticket pertains is cancelled (provided that delivery fees will not be refunded in the event of a cancelled performance); (b) the ticket received by the purchaser does not grant the purchaser admission to the event described on the ticket (unless the ticket is cancelled due to an act or omission by such purchaser); (c) the ticket fails to conform to its description as advertised (unless the purchaser has pre-approved a substitution of tickets); or (d) you are entitled to a refund pursuant to any additional refund policy pertaining to the event that you are purchasing tickets for that is displayed during your website or mobile transaction or relayed via phone during your purchase transaction. Your refund should post to your account within 30 business days. Broadway in Atlanta and the Fox Theatre are not responsible for the refund practices put in place by secondary ticket . Typical refund times for credit card purchases are 7-10 days and about 30 days for purchases by check. You otherwise feel that you represent a significant transmission risk, e.g., you are caring for someone that has COVID-19 or is not feeling well. Specific health & safety protocols are subject to change but will be clearly communicated to ticket holders in advance of their performance. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and you specifically waive any right to be a member of a class action lawsuit for any claim, dispute or controversy arising from or related to your ticket(s). Refunds: Buy tickets now for any performance through January 17, 2022, and you can either refund or exchange your tickets for any other date until two hours before the performance. Refunds are only available for tickets purchased directly through Broadway in Atlanta and the Fox Theatre. No arbitration award or decision shall be given preclusive effect as to the issues or claims in any dispute with anyone not a party to that arbitration. Refunds: Buy tickets for Ain't Too Proud - The Life and Times of The Temptations now for any performance through January 17, 2022, and you can either refund or exchange your tickets into any other date until two hours before the performance. COVID Policy: The Bernard B. Jacobs Theatre is committed to providing healthy and safe facilities for audiences, performers, and staff. You may choose to pick up your tickets at our Customer Service office. Found inside(E-Z Play Today). 9 selections from this Tony Award winning Broadway musical, arranged in our easy to read and play E-Z Play Today notation. With this protection, theater tickets may be cancelled up until 4:00PM EST two (2) business days (this excludes all Federal Holidays, Saturdays and Sundays) prior to the actual performance date. The Broadway box offices had to give ticket refunds because the shows were completely cancelled and people didn't know when the shows would resume, so they couldn't really get alternative dates and a refund was the only appropriate response. For detailed information on our refund policies, please see our Purchase Policy.Also, for answers to the most common FAQs concerning COVID-19 impacted events, visit our TM Blog.. Vaccination and Mask Policy for Broadway Shows in NYC. negative PCR COVID-19 test taken within 72 hours of the performance start time. As public health conditions and the State's guidance for performing arts and live entertainment changes, the theatre will remain flexible and adapt to applicable health protocols, such as face coverings, health screening, enhanced air filtration and ventilation, and rigorous cleaning and disinfection. This policy will provide flexibility in the event a guest may be . Performance-rights advances and payments are nonrefundable with the exception of nonprofessional productions cancelled prior to any performances. COVID Policy: WICKED and The Gershwin Theatre will follow New York State, New York City and CDC guidelines to ensure the safety of all actors, production staff, theatre employees, and audience members. Based on CDC and state guidelines at the time of performance, protocols may include mask enforcement, increased cleaning and ventilation/filtration enhancements, vaccination, or negative test verification, and more. Staging the Future i s a program created by American Theatre Guild to provide the experience of live musical theatre for schools and non-profit student/children organizations with . Broadway.com may, from time to time, take ticket orders on a request basis. The other is beautiful, ambitious, and very popular. The story of how these two unlikely friends end up as the Wicked Witch of the West and Glinda the Good Witch makes for the most spellbinding new musical in years. To return your product, you should mail your product to: 3398 S Broadway Englewood Colorado US 80113 You will be responsible for paying for your own shipping costs for returning your item. See below for certain refund guarantees that protect you in the case of a cancelled or postponed event. Simply opt in to the ticket refund program during your online ticket purchase. Guests may transfer their electronic tickets free of charge prior to the start of their performance if they purchased their tickets through SeatGeek.com and are unable to attend on the day of the show. It is Ticketmasterâs standing policy to automatically refund the full cost of the Broadway ticket and the associated fees back to the original purchaserâs credit card for any canceled events: As this is an unprecedented volume of show cancellations during the Coronavirus COVID-19 pandemic, Ticketmaster states that you should expect to receive your refund in less than 30 days, as they are forced to refund over 1 billion tickets worldwide, understandably sending them into a bit of a tailspin. Request Process. Refund requests made prior to the performance date should be submitted via their request form and will be reviewed and serviced promptly by a member of their team. Ticket holders who do not comply with venue protocols will not be admitted. YOU AGREE THAT YOUR USE OF THE BROADWAY SERVICE IS AT YOUR SOLE RISK AND ACKNOWLEDGE THAT THE BROADWAY SITE AND THE BROADWAY SERVICE AND ANYTHING CONTAINED THEREIN OR AVAILABLE THROUGH, INCLUDING, BUT NOT LIMITED TO, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, CONTENT, SERVICES, GOODS OR ADVERTISEMENTS (THE "ITEMS") ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, AND THAT BROADWAY.COM MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE ITEMS, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, TITLE OR FITNESS FOR A PARTICULAR PURPOSE OR USE. For information about groups of 10 or more persons, or to purchase group tickets to future performances, contact Groups Sales Box Office at Broadway Inbound or call 866-302-0995. We're Broadway insiders, giving you access to the best seats in the house, direct from the theatre . Refund Policy Volunteer Broadway Bridge Run Sun September 23, 2018 Kansas City, MO 64106 US Directions. The discount may be retained if an exchange is made at the time of the return, in store only. Found insideThe main theater critic for The New York Times shares his selection of favorite photographs and reviews from the paper. 20,000 first printing. Refunds: As a result of COVID-19, Nederlander is implementing an exchange and refund policy for guests of all of its venues in NYC. If that has not happened yet, then you may need to contact Telecharge. It remains Broadway San Diego's highest priority to ensure the health and safety of our patrons, artists, and staff. Found insideTHE STORY: Ex-cop and recent widower Walter “Pops” Washington and his newly paroled son Junior have spent a lifetime living between Riverside and crazy. Ticket sales that were done during this time in cash, gift card, voucher or by barter at the box office are a little bit more complicated. This tale of marriage in tatters is followed by the exploits of a Hollywood producer who, after three marriages, is looking for fresh fields. He calls a childhood sweetheart, now a suburban housewife, for a little sexual diversion. It premiered on Broadway at the Ethel Barrymore Theatre in 2019. This edition includes revisions made for the Broadway production. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any rights arising by reason of your Ticket purchase (except for matters that may be taken to small claims court). For refund policy for other workshops and master classes, please see individual event's page. The New York actor and singer is hitting the stage with a show that reflects his mindset after 18 months of pandemic life. Tickets and Subscriptions are personal licenses revocable at the sole discretion of Broadway Across America ("BAA") (subject to any applicable law to the contrary), with or without cause, including without limitation, for improper conduct by any Subscriber (including guests of other holders of any Tickets), non-usage or otherwise, as determined by BAA in its sole discretion. These policies will be in effect for the month of August. Shows Per Week: 6 until mid November, then 7 going forward. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU. Click Continue. Cuomo acknowledged during a news conference that it only gave the Broadway . The ticketing agency stated on its website that all tickets purchased for the canceled performances by credit card, whether online or at the box office, will be . Outside of these special policies, most Broadway tickets are nonrefundable. Some shows are opening on that date, but many others are moving cautiously and opening in the months following that. The story of a family and a company that changed the world, Ben Power's English-language adaptation of Stefano Massini's vast and poetic play The Lehman Trilogy premiered at the National Theatre, London, in July 2018. The Broadway show itself would rather not process ticket refunds, but they realize that they must be reasonable, otherwise they face a wave of unpopular opinion. 1*, 2* & 3* hotels: €2 per day. For tickets purchased for performances on or before January 17, 2022, under the following circumstances, ATG Tickets will permit you to (i) exchange your tickets for the same Event at a later date; or (ii) if such exchange is not possible or not practical, e.g., the Event is one performance or limited run, refund your ticket purchase: 1. Broadway in Cincinnati is not responsible for the refund practices put in place by secondary ticket providers. For more information click HERE. I know it says that, but if you go to the box officve you may reufnd it. If you can't get anywhere . COVID Policy: Broadway is committed to providing healthy and safe facilities for audiences, performers, and staff. These are subject to change. Based on CDC and state guidelines at the time of performance, protocols may include mask enforcement, increased cleaning and ventilation/filtration enhancements, vaccination, or negative test verification, and more. Found insideBased on an original new story by J.K. Rowling, Jack Thorne and John Tiffany, a new play by Jack Thorne, Harry Potter and the Cursed Child is the eighth story in the Harry Potter series and the first official Harry Potter story to be ... Also, it is possible that an event will end its run prior to the date for which tickets have been sold. PLEASE NOTE THERE IS A THREE (3) BUSINESS DAY PROCESSING PERIOD BEGINNING WHEN WE RECEIVE THE EVENT TICKETS BEFORE PACKAGES WILL LEAVE OUR OFFICE. Found insideTHE STORY: Darren Lemming, the star center fielder of the world champion New York Empires, is young, rich, famous, talented, handsome and so convinced of his popularity that when he casually announces he's gay, he assumes the news will be ... Cancellation Protection will not be offered for these particular types of orders. As a result of COVID-19, Nederlander is implementing an exchange and refund policy for guests of all of its theatres in NYC up until the day of the show. Penned by one of America's best-known daily theatre critics and organized chronologically, this lively and readable book tells the story of Broadway's renaissance from the darkest days of the AIDS crisis, via the disaster that was Spiderman ... COVID Policy: The New Amsterdam Theatre will follow New York State and CDC guidelines to ensure the safety of all actors, production staff, theatre employees, and audience members. Telecharge, Ticketmaster, and other ticketing outlets revealed refund policies, expecting all ticket holders to receive money back by mid-April. Broadway Suspension Coilovers: All Broadway Suspension applications with recommended spring rate packages can be returned before shipment for a full refund. For health reasons face masks are non-returnable, non-refundable. Based on CDC and New York state guidelines at the time of performance, protocols may include contact tracing survey, vaccination or negative test verification, limitations on belongings in the theatre, proper mask usage, assigned entry times, contactless temperature check, social distancing, and more. It remains Broadway San Diego's highest priority to ensure the health and safety of our patrons, artists, and staff. Correspondent Maurice DuBois . In many cases they processed them when the buyer just could not make the show.In the Broadway stagehand strike in November 2007, there were an awful lot of Broadway show ticket refunds. These are subject to change. For more details on our specific policies, please read below. Mark William Is 'Back With A Beat' To Celebrate Broadway's Return. After Broadway announced it would shut down due to the coronavirus (COVID-19) pandemic, fans were left wondering how they'd receive a refund. You or someone in your party is not feeling well during the 14-day period preceding the Event and has exhibited symptoms consistent with COVID-19; or. As global health concerns continue to develop, our team is working . click here for our off-broadway rush, lottery, standing room, and inexpensive ticket policies Playbill ClubSEATS is the monthly Broadway Ticket Giveaway brought to you by Playbill Discount Club . IF TICKETS HAVE BEEN SHIPPED TO YOU, IT IS YOUR RESPONSIBILITY TO RETURN THEM TO BROADWAY.COM (IN ACCORDANCE WITH ANY TICKET RETURN DEADLINE SET FORTH IN THE APPLICABLE RETURN POLICY) BEFORE ANY REFUND CAN BE ISSUED. BROADWAY.COM, ITS AFFILIATES, SUBSIDIARIES, AND LICENSORS DO NOT WARRANT THAT THE BROADWAY SITE AND THE BROADWAY SERVICE IS ACCURATE, RELIABLE OR CORRECT; THAT THIS BROADWAY SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE BROADWAY SITE AND THE BROADWAY SERVICE IS FREE OF VIRUSES, WORMS OR "TROJAN HORSES" OR OTHER HARMFUL COMPONENTS AND THEY ARE NOT LIABLE, JOINTLY OR SEVERALLY FOR ANY DAMAGE YOU MAY SUFFER AS A RESULT OF ANY SUCH DESTRUCTIVE FEATURES. 3. But misfit Veronica Sawyer rejects their evil regime for a new boyfriend, the dark and sexy stranger J.D., who plans to put the Heathers in their place - six feet under. ."--Publisher's description. "For the first time in his five-decade career, this monograph collection will take you behind the scenes into the world of theatrical advertising through a rare look at forty unpublished poster sketches for some of Broadway's favorite shows ... These are subject to change. Ticket holders who do not comply with venue policies will not be admitted. From the official Broadway.com website to StubHub, here's how Broadway and Off-Broadway ticket holders can get refunds from the theatres. COVID Policy: By attending Harry Potter and the Cursed Child at the Lyric Theatre, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that have been adopted therein, which may include the wearing of face coverings. Tickets must be picked up by 4:00pm EST on the day prior to the event for Monday through Friday performances. Please allow 1-2 billing cycles for credit card refunds to appear. You and the other folks who couldn't manage to get tickets in advance stand there biting your nails, hoping something will become available at the last minute. 1. A Service Fee is added to all tickets purchased on the Broadway Site or over the phone with a Broadway.com phone agent. Accordingly, the discount is deducted from the refund total if either pair is returned. However, many of those policies are currently only in place until the current reopening date of April 13. Musicals/Movies/Kids Piano Solos E-Tickets. Pets On Broadway will offer a return or exchange if it is deemed the pet was unwell at the . . Refunds will be processed on or about July 31, 2020. Once payment has been received for group tickets, we are unable to offer a refund or exchange, as all sales are final. Broadway Ace Hardware will accept a non-receipt return or exchange provided it meets the following conditions: The refund . Broadway Travel Service (Wimbledon) Ltd. Company registration number 00472065. Provides the original "New York Times" reviews of over one hundred of the most important Broadway musicals and revivals, and highlights the most legendary shows, composers, choreographers, and performers of their times. Shows Per Week: 7 beginning in November. There is also a 75% discount in low season between 1st November and 30th April each year. Their guests may feel confident purchasing tickets in advance knowing this exchange or refund policy is in effect if they cannot attend the date and time originally purchased. Read the policy. Broadway Rose Return Policy. Users who register with or make purchases from the Broadway Site and/or the Broadway Service will be subscribed to our periodic Broadway.com newsletter. Based on CDC and state guidelines at the time of performance, protocols may include mask enforcement, increased cleaning and ventilation/filtration enhancements, vaccination, or negative test verification, and more. The section titles in the Purchase Terms and Conditions are for convenience only and have no legal or contractual effect or significance. The Tony Awards honor the return of live theater at its 74th annual awards ceremony. These are subject to change. Mr. Burstein is a veteran Broadway performer who stars in "Moulin Rouge! Performance Rights. Refunds Subject To Cancellation Protection: Cancellation Protection; Refunds and Exchanges. At our option, we may offer cancellation protection at an additional cost above the cost of your ticket. PARENTAL ADVISORY: EXPLICIT LYRICS. The Libretto includes the complete book and lyrics from the musical with additional color photos from the Broadway performance. Based on CDC and state guidelines at the time of performance, protocols may include mask enforcement, increased cleaning and ventilation/filtration enhancements, vaccination or negative test verification, and more. 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