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The ITIL 4 Drive Stakeholder Value (DSV) provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners. Official Axelos ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Exam Information. ITIL Specialist: Drive Stakeholder Value (DSV) - Accredited. The ITIL 4 Specialist: Drive Stakeholder Value certificate does not expire. As vital as IT is, it doesn’t exist in a vacuum. "This book examines how digital technologies enable collaboration as a way for individuals, teams and businesses to connect, create value, and harness new opportunities. The Drive Stakeholder Value 3-day course aims to guide stakeholders, whether they are customers or service providers, through the principles and practices of co-creating value through services. If you'd like to remain logged in, please select the appropriate button below. This is aligned with the latest edition of Managing Successful Projects with PRINCE2 which reinforces the principles that underpin successful project management, and provides guidance on how to apply those principles to any type of project. Originally posted on The AXELOS Blog, February 2020 and written by Christian Nissen, IT management consultant and lead author for the ITIL 4 Drive Stakeholder Value module. ITIL Specialist: Drive Stakeholder Value Course. Target group. Earn your ITIL 4 Specialist: Drive Stakeholder Value (DSV) certification with the award-winning team at Good e-Learning! ITIL® 4 Specialist: Create, Deliver, and Support Training • Course 1281; ITIL® 4 Specialist: Drive Stakeholder Value Training • Course 1283; ITIL® 4 Specialist: High Velocity IT Training • Course 1284; ITIL 4 Leader: Digital and IT Strategy Training • Course 1285; ITIL 4 … This three-day course prepares you for the examination leading to the ITIL 4 Drive Stakeholder Value Certificate in IT Service Management. ITIL 4 Specialist: Drive Stakeholder Value (DSV) Certification Training Live Online. This 2-day ITIL Specialist Drive Stakeholder Value course is one of the modules which go together to make up the Managing Professional stream of ITIL 4. Rescheduling an exam up to 48 hours before its start time is free. Once you have booked your exam and the voucher has been issued, it can’t be refunded. It focuses on the conversion of demand into value via IT-enabled services and … ITIL® 4 Specialist – Drive Stakeholder Value The Drive Stakeholder Value Specialist Certification is relevant to everyone in a supplier facing role. 30 Days Access. ITIL DSV focuses on the conversion of demand into value via IT-enabled services and on the customer journey. This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners. $144.00 (Save 20%) 1 Year Access. Overview. ITIL 4 Specialist Training. Güter sind wichtig in unserem Leben, aber es gibt eine Verschiebung hin zum Zugang zu Services und Ressourcen, anstatt diese zu erwerben. This 2-day ITIL Specialist Drive Stakeholder Value course is one of the modules which go together to make up the Managing Professional stream of ITIL 4. Trouble finding a slot? Your second chance at certification, at an affordable price Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. Live Virtual Classroom. Pre-Requisites. ITIL® 4 Specialist Drive Stakeholder Value + exam. Individuals continuing their journey in service management; ITSM managers and aspiring ITSM managers; The ITIL ® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4, and participants need to pass the related certification exam for working towards the Managing Professional (MP) designation. It looks at all the types of engagement and interaction which occur between a service provider and their customers, users, suppliers and partners. Simplilearn has provided a document with detailed instructions (including screenshots) regarding the booking process. Specialist Drive Stakeholder Value (DSV) Il corso ITIL® 4 Specialist Drive Stakeholder Value (DSV) fa parte dello stream ITIL®4 Managing Professional. kurz. Choose from our global network of accredited partners. ITIL 4 Specialist: Drive Stakeholder Value Certification Course (Duration : 24 Hours) Download Course Contents. ITIL® Specialist: Drive Stakeholder Value (DSV) Overview. Best Deal Only $0.81/day! The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. ITIL 4 Specialist: Drive Stakeholder Value. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price. The core concept behind the ITIL 4 Specialist: Drive Stakeholder Value certification course is to convert demand into value through IT-enabled services. ITIL® 4 Specialist – Drive Stakeholder Value The Drive Stakeholder Value Specialist Certification is relevant to everyone in a supplier facing role. South Georgia And The South Sandwich Islands, CONTINUE WITHOUT SELECTING EXAM TIME SLOT, ITIL® Foundation Certificate in IT Service Management, Training through an Accredited Training Organisation. This means those managing one or more suppliers and working with suppliers in providing a … But in the “service era” we prefer to replace ownership of goods with access to services and resources without necessarily … The ITIL ® Specialist: Drive Stakeholder Value (DSV) course is one of five courses required to achieve ITIL 4’s Managing Professional (MP) designation. This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners. ITIL® 4 Specialist Drive Stakeholder Value (DSV) This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. ITIL® 4 Specialist: High-velocity IT ITIL4SHVIT 3 Days £1,760 ex VAT. It focuses on the conversion of demand into value via IT-enabled services. ITIL® 4 Specialist: Drive Stakeholder Value (DSV) This 2-day ITIL Specialist Drive Stakeholder Value course is one of the modules which g... Starts from: £995.00 ... (Information Technology Infrastructure Library) and ITSM (IT service management) to potential employers. This book provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisations successfully to deliver their projects within time, cost and quality constraints. Your exam voucher fee is included in the price of this course. The ITIL 4 Specialist Drive Stakeholder Value course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. 101 Ratings756 Learners. Learn the skills needed to create a ‘learning and improving’ IT organization. You may sit your exam at your local Training Centre which may offer better pricing options than direct bookings via PeopleCert. The ITIL 4 Drive Stakeholder Value qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern, IT-enabled services, teams and workflows. The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. (Language ), ITIL 4 Specialist: Drive Stakeholder Value Incorporates all the best things from ITIL; The ITIL 4: Drive Stakeholder Value book forms one publication of the higher-level guidance, following ITIL 4 Foundation. View course. You can take the course as a standalone certification or take the other specialist courses to become an ITIL 4 Managing Professional. A fee of USD52/EUR47/GBP42/AUD67/JPY5928 (depending on country/currency, plus tax where applicable) will be charged for rescheduling from 48h up to 4h before the exam. ITIL® 4 Specialist Create, Deliver and Support. Drive Stakeholder Value - PDF; Drive Stakeholder Value - Online Subscription; Drive Stakeholder Value - Online and Book Download the PDF to read our full paper or visit: Future Proof your Career with ITIL 4 - DSV to learn more, book an exam, find a training provider or purchase the manual. The ITIL 4 Specialist: Drive Stakeholder Value (DSV) module offers a number of tools and techniques for stakeholder value […] 4 … The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. How information is recorded, secured, retrieved, changed and disposed of has changed dramatically in the last few years. It focuses on the conversion of demand into value via IT-enabled services and focuses on the customer journey. In this showcase you will find a selection of training courses and exams concerning ITIL® 4 Specialist: Drive Stakeholder Value within the ITIL 4 … $69.00 . The only official CCSP practice test product endorsed by (ISC)2 With over 1,000 practice questions, this book gives you the opportunity to test your level of understanding and gauge your readiness for the Certified Cloud Security ... Drive Stakeholder Value (DSV) is one of the ITIL 4 specialist courses. The ITIL® 4 Specialist: Drive Stakeholder Value training is modelled to impart all the foundational principles, skills and techniques to candidates so that they can acquire a stronghold on various kinds of interactions needed between the service provider and their respective customers, users, suppliers and partners. 06 - 08 Sep 09:00 AM - 05:00 PM CST. Rescheduling an exam up to 48 hours before its start time is free. FREE PeopleCert exam voucher included, as well as mock exams and quizzes. Drive Stakeholder Value. Drive Stakeholder Value (DSV) is one of the ITIL 4 specialist courses. To drive stakeholder value, all stakeholders must contribute to the co-creation of service value. Successful IT managers must be able to assess interactions with users, suppliers, partners, and customers in order to learn how services can be fully optimized. Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content contained within the core ITIL Lifecycle publications. Unlimited access to our online ITIL course when purchasing this book. In this course, ITIL® 4 Specialist DSV: Driving Stakeholder Value, you’ll learn how to effectively onboard, co-create, and realize value with stakeholders by applying ITIL® 4. The ITIL4 Managing Professional (ITIL MP) modules are: ITIL 4 Specialist: Create, Deliver and Support; ITIL 4 Specialist: Drive Stakeholder Value; ITIL 4 Specialist: High Velocity IT; ITIL 4 Strategist: Direct, Plan and Improve; The ITIL4 Strategic Leader (ITIL SL) modules are: ITIL 4 … © 2021 PeopleCert ITIL® 4 Specialist Drive Stakeholder Value (DSV) This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. Their branches are divided into 4 ITIL 4 Specialist modules: Create, Deliver and Support. The four modules are: ITIL 4 Specialist Create, Deliver and Support; ITIL 4 Specialist Drive Stakeholder Value; ITIL 4 Specialist High-velocity IT; ITIL 4 Strategist Direct, Plan and Improve. The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. The core concept behind the ITIL 4 Specialist: Drive Stakeholder Value certification course is to convert demand into value through IT-enabled services. Management of Value (MoV®) Foundation; Management of Value (MoV®) Practitioner; IT Service Management. Individuals continuing their journey in service management; ITSM managers and aspiring ITSM managers; We will refund the course price after deducting an administration fee. Group Training 1,200. ITIL 4 Specialist: Drive Stakeholder Value Course Overview This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. Found inside – Page 102It comprises of the following modules: □ ITIL 4 Foundation □ ITIL Specialist modules: - Create, Deliver and Support - Drive Stakeholder Value - High ... This publication covers all aspects of the Information Technology Infrastructure Library (ITIL) systematic approach to IT service management, based on best practice standards drawn from the IT service industry. Found inside – Page 149The ITIL 4 certification scheme that has two main training streams and four ... Deliver and Support • ITIL 4 Specialist Drive Stakeholder Value • ITIL 4 ... To drive stakeholder value, all stakeholders must contribute to the co-creation of service value. ITIL Specialist: Drive Stakeholder Value (DSV) - Accredited. This course enhances your skills to drive co-creation of value throughout the ITIL® 4 customer journey. Manage stakeholders and create personalised services that exceed expectations, Ensure high customer satisfaction levels and trusting relationships with stakeholders, Demonstrate a clear understanding of how to influence stakeholders at all levels. Each of these publications focuses on a different aspect of service management. ITIL 4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. DSV covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners and focuses on the conversion of demand into value. This module covers all types of engagement and interaction between a service provider and their customers, users, suppliers, and partners. Exam vouchers are valid for one year from the date of issuance. ITIL 4 Specialist: Drive Stakeholder Value. The ITIL 4 Specialist Drive Stakeholder Value course is 1 of 4 modules of the ITIL 4 Managing Professional (ITIL MP) certification, designed to establish efficient IT-enabled services, teams and workflows. Rescheduling at a later stage is subject to additional charges. 7 7 people viewed this event. ITIL® Specialist: Drive Stakeholder Value (DSV) This 16-hour course is aimed at ITSM practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for developing relationships with … (8 Hours/Day) 1-on-1 Training (GTR) 1,400. You can take the course as a standalone certification or take the other specialist courses to become an ITIL 4 Managing Professional. ITIL 4 Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4, the next evolution of ITIL. As vital as IT is, it doesn’t exist in a vacuum. What is included in ITIL® 4 Specialist: Drive Stakeholder Value. ITIL® 4 Executive Review Course ITIL 4 Managing Professional Transition Certification Training ITIL 4 Specialist: Create, Deliver & Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High Velocity IT ITIL 4 Strategist: Direct, Plan & Improve ITIL 4 Leader: Digital and IT Strategy Originally posted on The AXELOS Blog, February 2020 and written by Christian Nissen, IT management consultant and lead author for the ITIL 4 Drive Stakeholder Value module. Take2 gives you a second chance at retaking this examination, at a fixed, attractive price. To learn more, you can view our Refund Policy. To qualify for the transition module, candidates need to hold ITIL v3 Expert or a minimum of 17 credits from ITIL v3 qualifications. It focuses on the conversion of demand into value via IT enabled services. The course is designed as an introduction to ITIL® 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). The 2 days of training covers all types of engagement and interaction which occurs between a service provider and their customers, users, suppliers and partners. We offer 24/7 support through email, chat, and calls. Found insideDesigned for Windows administrators, Exam Ref MD-100: Windows 10 focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Associate level. ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. Back in the industrial society, goods were a dominant factor in our lives. The Drive Stakeholder Value course is a 3-days course based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specification from AXELOS. Procurement Specialist Resume Samples and examples of curated bullet points for your resume to help you get an interview. All modules have ITIL 4 Foundation as a pre-requisite. (8 Hours/Day) 04 - 06 Oct 09:00 AM - 05:00 PM CST. ITIL DSV guides stakeholders, whether they are customers or service providers, through the principles and practices of co-creating value through services. ITIL 4 Specialist - Drive Stakeholder Value. Become an ITIL member and you can access a wide range of content, templates, online resources and best practice guidance that will enable you to succeed as an ITSM professional. ITIL4 Specialist: Drive Stakeholder Value. Found inside – Page 204... Deliver & Support • Drive Stakeholder Value • High Velocity IT • Direct, Plan & Improve The first three courses are ITIL Specialist modules, and Direct, ... Found inside... 4 Specialist Create, Deliver and Support • ITIL 4 Specialist Drive Stakeholder Value • ITIL 4 Specialist High-Velocity IT • ITIL 4 Strategist Direct, ... Lo stream ITIL®4 MP è formato da 4 moduli: ITIL® 4 Strategist Direct Plan and Improve. ITIL 4 Specialist: Drive Stakeholder Value (DSV) Certification Training Live Online. Found insideITIL® 4 Specialist High Velocity IT ( HVIT ) Courseware ITIL Master ... ITIL Strategist ITIL Leader Create , Deliver & Support Drive Stakeholder Value High ... Simplilearn provides recordings of each class so you can review them as needed before the next session. Found insideThis guide is intended to help organisations put in place effective frameworks for taking informed decisions about risk. ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles. To take the transition module, all candidates must be at Expert level or have a minimum of 17 v3 credits. Read more. Develop your professional potential and advance your career with industry-recognised qualifications. ITIL®4 Specialist: Drive Stakeholder Value (DSV) This module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. Each of these publications focuses on a different aspect of service management. It focuses on utilizing IT enabled services for converting demand into value. The ITIL 4 Drive Stakeholder Value (DSV) qualification is intended to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. 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